Jewellery pieces purchased from the website:

If for any reason you are unhappy with an item, please return the item to us in its original, unworn condition within 28 days of purchase for a full refund.  Postage on returns is non-refundable unless the item is faulty.

If we find that the item has not been returned to us in a fully resaleable condition, we reserve the right to refuse a refund or exchange on the item. Please ensure that the items are safely packaged and returned to us using a signed for delivery service and include a reason for return.  We cannot be held responsible for items that are lost in transit whilst being returned to us.

Commissioned pieces:

Given the unique nature of these bespoke products, we cannot accept returns unless faulty. If however you are not entirely satisfied with your item, please do not hesitate to get in touch.